Minggu, 24 Juli 2022

Eurotunnel and Dover queues: Travellers facing third day of delays - BBC

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Holidaymakers and hauliers are being warned of another day of disruption at the Channel Tunnel and the Port of Dover after two days of gridlock.

Overnight, people reported sleeping in cars on the road as the approach to the Eurotunnel remained gridlocked.

One tired family said the last three miles of their journey took 21 hours.

In Dover on Sunday morning, traffic has eased and it is taking travellers one hour to get through passport control, P&O Ferries said.

However, National Highways said severe delays were still likely. The M20 motorway to the south coast is closed to cars from Maidstone to Folkestone because of Operation Brock, which sees lorries park on the road.

With the motorway shut, car drivers are being directed on to smaller roads which get jammed and cause miles of tailbacks.

The Kent Resilience Forum, which coordinates the county's emergency planning, said it has been sending food and drink to people stuck in traffic queues around Folkestone of several miles.

Andrew Dyer-Smith and his family, who are heading to France for their summer holiday, spent 21 hours in bumper-to-bumper traffic on roads around Folkestone.

"We arrived at Folkestone at 9am yesterday morning for a train at 10.30 and then have been slowly crawling along for the last 21-plus hours," he told BBC's Breakfast.

He said his children in the backseat were dishevelled but had managed to sleep a bit, while he and his wife had taken the wheel in shifts to snatch some sleep.

While speaking live to Breakfast, the family erupted in cheers as they were finally able to board the train.

'Worse than cattle'

John Keefe, director of public affairs for Eurotunnel, said he was confident the "bit we manage" - from check-in to departure - was working.

"The roads outside are beyond our remit. We're responsible for managing the service - it's the only place we have any responsibility, any authority," he said.

He said passengers were always told to turn up 30 minutes to two hours before departure to make sure they got on.

"We kept to that timing throughout the bulk of yesterday," he told BBC Radio 5 live.

But one frustrated listener said it took four hours to get on a train, on top of 15 hours trying to move five miles outside Folkestone.

"They left us on those roads - elderly, those with disabilities, families, children," she said.

"The children were getting into their pyjamas at the side of the road and brushing their teeth where every man, woman and child had been using the bathroom."

She added that all the queues on the A20 coming into the terminal were all Eurotunnel's passengers with no water, no facilities, nothing. "We were treated worse than cattle," she said.

Eurotunnel is expecting 7,000 cars to cross on Sunday, slightly down on the 8,500 cars on Saturday.

The Port of Dover is also expected to be busy with 6,500 cars due to make the crossing, down from 10,000 the previous day.

However, by mid-morning on Sunday, it said it had cleared the backlog of tourist passengers and was running as normal.

The Kent Resilience Forum said there were currently about 600 lorries parked on the M20 and it was confident the backlog would be cleared on Sunday.

Natalie Chapman, from haulier group Logistics UK, said some lorry drivers had waited to cross the Channel for "well over 18 hours" in queues with no toilet facilities.

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A major incident was declared on Friday amid gridlocked routes around the Kent terminals and four-mile queues on the eastbound M2.

Kent County Council and the Road Haulage Association are urging the government to build more lorry parks to get heavy goods vehicles off the roads when there is cross-Channel disruption.

The Department for Transport said it was investing more than £30m to improve lorry-parking facilities in England.

The delays at Dover led to clashes between French and UK officials.

The UK government said French authorities had failed to find enough border staff to check passports, demanding they resolve the "terrible situation".

But French Transport Minister Clement Beaune hit back, saying France was not responsible for the additional border checks brought on by Brexit.

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'A fractious seven-hour wait'

Anna Parkinson, who faced long delays while travelling with her three children.

Holidaymaker Anna Parkinson took seven hours to travel two miles to the Eurotunnel terminal on Saturday - with three "fractious" children sitting in the back.

She said she felt for local residents who "currently can't leave their local villages because they're hemmed in by all of us desperately trying to get on the train that we should have caught five hours ago".

Jane Dennis, her husband and their five children, aged between three and 11, barely moved for six hours while trying to reach the Eurotunnel terminal.

Between around 07:00 and 13:00 they advanced roughly 70 metres before deciding to take a detour that friends had used.

She said the queues weren't being managed by anyone, but traffic was flowing more freely on the detour.

They eventually arrived in France 12 hours after setting off from home in Hampshire.

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Has your journey been affected by the delays crossing the Channel? You can share your experience by emailing haveyoursay@bbc.co.uk.

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2022-07-24 10:01:22Z
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